Australian Government - Australian Customs and Border Protection Service

To protect Australia's borders and foster lawful trade and travel.

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AWOTE ADJUSTMENTS ON TOBACCO AND TOBACCO PRODUCTS - 1 SEPTEMBER 2014

Friday, 15 August 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Rates of duty for tobacco and tobacco products will increase from 1 September 2014, in line with movements in the average weekly ordinary time earnings (AWOTE) and an additional factor of 12.5%. Further information will be available from Australian Customs and Border Protection Notice 2014/40. These changes will be reflected in the tariff working pages.

The new rates of duty are available from the following link:

http://www.customs.gov.au/webdata/resources/files/WebSiteMessage_001.pdf

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MONDAY 11 AUGUST ACBPS - DAFF OUTAGE

Friday, 8 August 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Please be advised that on Monday 11 August from 00:01 until 02:00 AEST ACBPS will be dropping the link to DAFF (Department of Agriculture).

Industry clients will experience delays in the normal process of clearing AQIS holds during this period.

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ICS PROCESSING DELAYS - RESOLVED

Thursday, 7 August 2014
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ICS status: Fully Functional
ICS status: Fully Functional
EDI messages are now being processed as normal after load related delays.
ACBPS apologises for any inconvenience caused.

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ICS PROCESSING DELAYS THURSDAY 7 AUGUST

Thursday, 7 August 2014
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ICS status: Functionality problems
ICS status: Functionality problems
Please be advised that the ICS is currently experiencing very high message processing rates. As at 12:00 AEST users can expect delays of up to 30 minutes for some response messages. An update will be issued when processing has returned to normal.

Customs and Border Protection apologise for any inconvenience caused.

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UPCOMING WEEKEND OUTAGE TO THE ICS - SATURDAY 30 AUGUST 2014

Tuesday, 5 August 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Please be advised that the ICS will be unavailable for a period between Saturday 30 August and Sunday 31 August 2014.

The outage period will be from 23:00 on Saturday 30 August until 04:00 Sunday 31 August 2014 AEST and is necessary for upgrading system software.

Industry clients should make arrangements to have cargo cleared outside of these hours.

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DEPT OF AGRICULTURE NOTICE - PALLETS AND DUNNAGE FROM CHINA

Tuesday, 5 August 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Please check imported timber pallets and dunnage from China for signs of insect damage or ineffective ISPM15 treatment. Signs include beetles, larvae, holes, frass, bark, mould or fungus. Please report any issues to the Department of Agriculture immediately on 1800 195 543. For further information please see:

http://www.daff.gov.au/biosecurity/import/general-info/ian/14/63-2014

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ICS PROCESSING DELAYS - RESOLVED

Thursday, 31 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional
EDI messages are now being processed as normal after load related delays.
ACBPS apologises for any inconvenience caused.

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ICS PROCESSING DELAYS THURSDAY 31 JULY

Thursday, 31 July 2014
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ICS status: Functionality problems
ICS status: Functionality problems
Please be advised that the ICS is currently experiencing very high message processing rates. As at 12:20 AEST users can expect delays of up to 30 minutes for some response messages. An update will be issued when processing has returned to normal.

Customs and Border Protection apologise for any inconvenience caused.

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ICS REPORTS ARE NOW AVAILABLE

Thursday, 31 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Please be advised that the previously advertised issues with ICS Reports functionality have now been resolved.

Customs & Border Protection apologise for any inconvenience caused.

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ICS REPORTS CURRENTLY UNAVAILABLE

Thursday, 31 July 2014
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ICS status: Functionality problems
ICS status: Functionality problems
Please be advised that there is currently a problem with obtaining any reports through the reporting options through the ICS. Industry clients are unable to obtain their EFT, Deferred GST & Broker / Importer Summary reports through the reporting options of the ICS.

The issue is being investigated.

Customs & Border Protection apologise for the inconvenience caused.

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EMERGENCY CUSTOMS INTERACTIVE OUTAGE - TUESDAY 29 JULY 18:00 AEST

Monday, 28 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Please be advised that between 18:00 & 18:30 on Tuesday 29 July there will be an emergency change to the ICS. The outage period is expected to only last 5 minutes. Clients logged into the Customs Interactive will have their session terminated for a short period which will require users to log back in. EDI messaging will not be affected by this outage.

Australian Customs and Border Protection Service apologise for any inconvenience this interruption may cause.

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CONNECTIVITY PROBLEMS BETWEEN ACBPS AND DAFF - RESOLVED

Tuesday, 22 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Please be advised that the connectivity issues between DAFF (Department of Agriculture) and Australian Customs & Border Protection was resolved as at 17:00 yesterday.

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CONNECTIVITY PROBLEMS BETWEEN ACBPS AND DAFF

Monday, 21 July 2014
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ICS status: Functionality problems
ICS status: Functionality problems
Please be advised that there are currently connectivity problems between DAFF (Department of Agriculture) and Australian Customs & Border Protection. Users may experience delays in the normal process of clearing AQIS holds. Where AQIS status(Department of Agriculture) has not cleared as expected please contact the following for Urgent Clearances:

http://www.daff.gov.au/biosecurity/about/contact/regional

The Department of Agriculture are investigating with priority.

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REMINDER - ICS REPORTING OUTAGE - 19-20 JULY 2014

Friday, 18 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional
Due to urgent maintenance on the ICS reporting databases, an unscheduled outage will be required for the ICS reporting function. The outage will be for the following times:
Saturday 19 July 09:00 until Sunday 20 July 08:00.
Previously advertised messaging delays will now not be occurring as part of this outage.

Australian Customs and Border Protection Service apologises for the late notice and any inconvenience this interruption may cause.

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UNSCHEDULED ICS REPORTING OUTAGE - 19-20 JULY 2014

Tuesday, 8 July 2014
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ICS status: UNSCHEDULED ICS REPORTING OUTAGE - 19-20 JULY 2014
ICS status: Fully Functional

Due to urgent maintenance on the ICS reporting databases, an unscheduled outage will be required for the ICS reporting function. The outage will be for the following times:
Saturday 19 July 09:00 until Sunday 20 July 08:00. Previously advertised messaging delays will now not be occurring as part of this outage.

Australian Customs and Border Protection Service apologises for the late notice and any inconvenience this interruption may cause

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ICS update - Fully functional

Wednesday, 2 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional
EDI messages are now being processed as normal after load related delays. ACBPS apologises for any inconvenience caused.

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ICS status - Processing Delays

Wednesday, 2 July 2014
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ICS status: Processing Delays
ICS status: Functionality problems
Please be advised that the ICS is currently experiencing very high message processing rates. As at 14:25 AEST users can expect delays of up to 40 minutes for some response messages. An update will be issued when processing has returned to normal.

Customs and Border Protection apologise for any inconvenience caused.

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ICS update - Fully functional

Tuesday, 1 July 2014
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ICS status: Fully Functional
ICS status: Fully Functional

Please be advised that the ICS is now available although users may experience a short delay in receiving EDI responses while the backlog of messages clear. The ACBPS apologises for any inconvenience

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ICS status - Functionality problems

Tuesday, 1 July 2014
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ICS status: Functionality problems
ICS status: Functionality problems
Due to urgent work required on the message gateway ICS message processing will be unavailable for a period of approximately 10 minutes from midday today. The Customs Interactive will remain available during this time. ACBPS apologises for any inconvenience.

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ICS PROCESSING - UPDATE - THURSDAY 26 JUNE

Thursday, 26 June 2014
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ICS status: Fully Functional
ICS status: Fully Functional

The load related issue with ICS message processing has been resolved as at 16:45 AEST. If further delays are experienced please report them to the CI&SC.

ACBPS apologises for any inconvenience caused.

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